Shipping policy

Shipping Policy

 

At Support British Farmers, every print-on-demand item is made especially for you once your order has been placed. This helps reduce waste and allows us to offer a wide range of unique designs while supporting more sustainable production.

 

Order Processing

All print-on-demand products are made to order. Please allow up to 5 working days for your order to be printed, packed and dispatched.

If there is an unexpected stock issue or production delay, we will contact you as soon as possible with an update and the available options.

 

Shipping Methods

Depending on the size of your order, destination and shipping service selected, your parcel may be delivered by:

  • Royal Mail
  • Evri
  • DPD
  • USPS (USA)
  • DHL

All packaging is designed to be as environmentally friendly as possible. The vast majority of orders are shipped plastic-free. The only exception is unframed prints, which are dispatched in poster tubes with plastic end caps to ensure they arrive safely.

 

Estimated Delivery Times

The delivery times below are estimates and begin after your order has been dispatched.

United Kingdom

  • Royal Mail 24: 1–3 working days
  • Royal Mail 48: 2–5 working days
  • Courier: Next working day

Europe

  • Royal Mail: 3–5 working days
  • Courier: Delivery times vary depending on destination.

Rest of the World

  • Royal Mail: 7–10 working days
  • USPS (USA): 3–5 working days
  • Courier: 5–7 working days

Please note that delivery times are estimates only and may occasionally be affected by factors outside our control, including customs delays, adverse weather conditions or courier disruptions.

 

Order Tracking

Tracking is available on selected shipping services.

  • Recorded Delivery (Royal Mail UK): Tracking is available at dispatch and delivery.
  • Courier Services: Full end-to-end tracking.
  • International Recorded Services: Detailed tracking is available.

If tracking is included with your order, your tracking number will be emailed to you once your order has been dispatched. Please allow up to 48 hours for tracking information to become active.

Worldwide Shipping

We proudly ship worldwide.

International orders are sent using Royal Mail, Evri, DPD, USPS or DHL, depending on the destination and shipping service selected.

 

Lost or Delayed Deliveries

Although lost parcels are rare, they can occasionally occur.

Replacement orders cannot be issued until:

  • 10 working days after dispatch for UK orders.
  • 28 days after dispatch for European and Rest of World orders.

Before contacting us, please:

  • Check your delivery address.
  • Ask household members or neighbours if they have accepted the parcel.
  • Contact your local delivery office or post office.

Any orders reported as missing must be brought to our attention within 15 calendar days of dispatch for UK orders or 35 calendar days of dispatch for European and Rest of World orders. Unfortunately, after these timeframes we may be unable to offer a replacement.

 

Contact Us

If you have any questions regarding shipping or the delivery of your order, please contact our customer support team on farmer@supportbritishfarmers.com  We're always happy to help.